I have faith that the company will eventually fix the app, and the comic book reader, with its clever single-panel reading function, is still the best way to read comics on mobile, and digital comics are still much more convenient than print. Would it have been too much to ask for Amazon and ComiXology to iron out a few of these major kinks before rolling out what was already a very controversial update?Īnd again, couldn't they have done more to persuade users that there's a method to this madness? Even minor website improvements could make this process better. And of course having to leave the app to go to is a major pain and far less conducive to binge-reading than the wonderfully seamless old app. The sorting function for comics that you already own is worse. The browsing function is much less attractive. That never used to happen on the old app.Įven when the new app works as it is supposed to, it doesn't work nearly as well as the old app.

I have several times had to put down the app and try again in the morning when comics would not download.

When they do, downloads are often slow to the point of unusable. In my experience and the experience of various app reviewers, comics purchased at do not always appear for download in the app. Even beyond the public relations blunder, Amazon and ComiXology's new app simply does not work well.

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